Have an issue with your Taziri jewellery? Please send us an email with the following information:

1. First and last name
2. Email
3. Order Number 
4. Purchase date
5. Product name 
6. Provide a brief description of the damage
7. Your full address
8. Attachments of photos showing the defect 

Our team will be in touch with you within the next 1-2 business days for the next steps. Once approved you will receive a replacement of the piece.  

Kindly be aware that the warranty does not extend to cover lost items, scratches resulting from regular wear and tear (such as a bent ring or broken chain), improper use or storage of your product, and any alterations made by a third party not affiliated with Taziri.